We currently ship to the United Kingdom, Italy and Spain.

Levicishop offers free shipping to its customers, and for the time it takes, it from 1 to 3 business days for Processing orders (Fulfillment), plus 3 to 9 business days for Shipping.

In total, from 4 to 12 business days.

We offer a 30-day money-back guarantee for customers in the UK, Italy, Spain, Australia, Switzerland, and Poland. Items must be unused and returned in original condition and packaging. Opened or used products are non-returnable.

• Change of mind? You're responsible for return shipping.
• Item defective or damaged? We offer a free replacement for your damaged order.

How do I return an item?
Contact our support team to initiate the return. Returns are accepted by mail only (no prepaid labels).

When will I receive my refund?
Once your return is approved, we’ll process the refund within 10 business days to your original payment method. Depending on your bank, it may take up to 20 days to appear.

Still have questions? Contact our customer support team for help.

Use these procedures to return an item:

• Kindly include your order number and the cause for the return to info@levicishop.com.
• We will give you a return authorization form and comprehensive instructions.
• Keep all labels on the item and pack it safely in its original packing.
• Kindly attach the authorization form for returns.
• Please return the item using the return label that we will email you.

Levicishop will pay for return shipping for items that are broken or faulty.

If a consumer decides to return an item because they changed their mind, they are liable for the return shipping charges.

Refunds for authorized returns will typically be issued to the original payment method within 10 business days. However, depending on your banking service, it may take up to 20 days after your return and refund request is approved. Since it differs from bank to bank, it is challenging to provide a precise time range. Customers sometimes get their refunds in a day or two, but other times it may take up to 20 days. Kindly get in touch with us if it takes longer.

Opened or used products cannot be returned.

Indeed, you have the option to cancel your order before it is shipped. Please see our cancelation policy. According to our returns policy, you can return an item once it has been delivered if the order has already been despatched.

No, when a return is approved, there will be details sent to the customer including the postal address for returns! And try to speed up the process won't do any good, and can be lost without us being responsible for it.

If the item satisfies the requirements for an exchange, we do accept exchanges.

The only option we currently use for returns is by mail.

For assistance, email us at info@levicishop.com if your order does not arrive as scheduled. We will work with the carrier to look into the matter and, if required, provide a replacement or refund.

A tracking number and a confirmation email will be sent to you as soon as your product ships. Through the following link, you can trace the status of your shipment using this tracking number.

In case you have any questions, feel free to reach out via:

Phone number +447441426023

Email Address info@levicishop.com

Hours of Operation: 8:30 AM to 5:00 PM (GMT+1) Monday through Sunday

Important Notice: Please allow up to 24 hours for email support responses due to high demand. I appreciate your understanding and patience.