Cancellation Policy
Our aim at Levicishop is to provide a quick and easy buying experience. But we are aware that plans can alter at any time. Please read our cancellation policy below if you must cancel your order.
Cancellation Window
After placing your order, you have two hours to cancel it. Due to our rapid order fulfillment procedure, we might not be able to handle your cancellation after this window.
To cancel, just give our customer service staff a call at +447 or send an email to info@levicishop.com as soon as you can. To speed up the cancellation process, be sure to provide your order number and other pertinent information.
After the Cancellation Window
We are unable to cancel orders after the two-hour timeframe has elapsed since they might have already been processed or dispatched. However, in accordance with our Refund & Return Policy, you can still return the items when they arrive.
Address Errors
We will try our best to update the delivery address before the shipment is shipped if you made a mistake and notify us within the two-hour cancellation window. Following the two-hour timeframe, the client is responsible for correcting the address and will be responsible for any additional shipping charges for returns or rerouting.
Non-Eligible Cancellations
Please note that certain custom or personalized items cannot be cancelled once the order is placed, as indicated at the time of purchase.
In case you have any questions, feel free to reach out via:
Phone number +447427498328
Email Address info@levicishop.com
Hours of Operation: 8:30 AM to 5:00 PM (GMT+1) Monday through Sunday
Important Notice: Please allow up to 24 hours for email support responses due to high demand. I appreciate your understanding and patience.
Legal Information:
Store Name: Levicishop
Legally Managed By: MONPOW LTD
Company Number: 14773314
Physical Address: 12 Court Oak Grove, Birmingham, B32 2HR, England.